The data protection laws are changing and it is a necessity that we explain how we use the personal data we collect.
Please note you have a right to view this information; simply ask and we are happy to show you or provide you with a copy at no cost. You also have a right to request that any inaccurate or incomplete data be amended, again, please ask and this will be dealt with promptly and you will be requested to sign for accuracy.
We also have a legal obligation to retain this information for 8 years after your last appointment. After this period you may ask us to delete your records. If this request is not made by you, we may choose to retain them to offer you the best possible service should you choose to visit Replenish Massage again in the future.
How is your information stored?
Replenish Massage wants you to be confident that your personal data is treated respectfully and confidentially and that we are taking all necessary precautions to ensure your data is only accessed by those who need to do so. However, if you feel we have mishandled you data in some way you have the right to complain. Initial complaints need to be addressed to the Data Controller, which in the case of Replenish Massage is:
If you are not happy with our response you have the right to raise the matter with the Information Commissioner’s Office. There details can be found at www.ico.org.uk
Please be assured that Replenish Massage will not disclose, give, sell or transfer any personal information about our clients unless required for law enforcement or statute.